ProfitPilotQuick start
After installing and approving the ProfitPilot plan, follow these steps to prepare your dashboard.
Sync orders
Open Sync Orders, start synchronization, and wait for the import to complete.
Check product costs
Open Products and verify that unit costs are correct for your products and variants.
Add expenses
Add advertising, shipping, packaging, software, or other tracked costs from Expenses.
Review profit
Return to the dashboard and choose a date range to review profitability and product performance.
Troubleshooting
- Orders are missing: Run Sync Orders again, refresh the status, and confirm that ProfitPilot still has the requested Shopify permissions.
- Profit looks incorrect: Verify the selected date range, product costs, refunds, and manually entered expenses.
- Product cost is zero: Confirm that the relevant inventory item has a unit cost in Shopify, then synchronize again.
- Billing approval appears: Review the plan, free-trial period, and charge details shown by Shopify before confirming.
Contact support
Email profitpilotsupport@gmail.com. We aim to respond within two business days.
Include your myshopify.com store domain, a short description of the issue, the steps that caused it, and a screenshot without customer personal information. Never send passwords, access tokens, or payment-card information by email.
Data and privacy requests
For access, correction, deletion, or other privacy requests, email profitpilotsupport@gmail.com. Please identify the relevant Shopify shop so that we can verify and process the request securely.